Frequently Asked Questions
Answers to Your Questions About Shopping Sustainably with Offset Fashion.
Shipping & Returns
Offset Fashion has a flat-rate shipping fee of €7 per package up to 10kg for items shipped within Ireland. For international shipping rates, please check our shipping policy.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
All sales are final and we do not accept returns. However, we strive for full transparency with our product descriptions to ensure you have all the information you need before making a purchase.
Product Sourcing & Quality
Offset Fashion sells pre-loved clothing from a wide range of brands, including both sustainable labels and fast-fashion companies. All items have been donated by individuals seeking to offset their carbon footprint and give their clothes a new lease of life.
All the items we sell are sourced from individuals and collections. We provide an easy and environmentally-friendly way for people to extend the life of their garments.
All our items are in condition the condition stated. Any flaws or signs of wear are clearly stated in the product descriptions, so you know exactly what you're getting.
Sustainable fashion is a movement and process that fosters change to fashion products and the fashion system towards greater ecological integrity and social justice.
Absolutely. We ensure all items are clean and in the condition stated in their descriptions before they are shipped.
You can sell or donate them. Visit our Sell/Donate page and fill out the form.
By doing so, you're giving your clothes a second life and contributing to a more sustainable fashion cycle.
You can contact us through the contact form on our website. We aim to respond to all inquiries within 48 hours.